Everything about AI chat and automations in Suriname.

An AI chatbot is a digital assistant that answers customer questions automatically on WhatsApp or your website. At DHC Offshore the assistant knows your products, prices in SRD, opening hours and calendar. It answers questions, takes orders and books appointments, also outside office hours.

Yes. We build WhatsApp assistants for Surinamese businesses such as barbers, shops, insurers, installers and service providers. WhatsApp is the channel customers in Suriname prefer. We start with one process, for example appointments or orders, and expand from there.

The assistant works in Dutch and English, the two languages Surinamese customers use most. For Sranan Tongo we look together at what is possible for your situation. Get in touch if that matters to your customers.

The assistant shows prices in SRD, USD and EUR and can send the payment instructions that suit your business, for example Mope, bank transfer or cash on pickup. Actual payments go through the payment method you already use.

Then the assistant passes the conversation to someone on your own team, with a summary of what has already been discussed. The customer doesn’t have to repeat anything. For complaints and sensitive topics this always happens.

A pilot with one channel and one process can usually start within 2 to 4 weeks. That depends on the amount of information we need to load and on integrations, such as a calendar or webshop.

An AI phone assistant answers incoming calls, answers questions, books appointments and passes the call to your own team when needed. That way you don’t miss calls, even outside office hours.

It lets a computer do recurring work: send reminders, confirm appointments, capture leads, track orders, sort email, publish social media posts and put data into a report or bookkeeping. You or your team keep time for customers.

Any business with many repeated questions or actions: barbers and salons, shops and webshops, insurance agents, installers, practices, schools and service providers. Small businesses with a few employees can start small too.

Yes. With DHC Marketing Pro we create posts for Facebook and Instagram in your brand style and schedule them. It is built for the Surinamese market and still under development.

Yes. If you now pay for several programs (chat, appointments, email, social media), we can combine them and offer them up to 50% cheaper. How much you save depends on what you use now; we calculate that for you in advance.

We only connect what is needed, give staff and systems minimal rights and put agreements in writing. Read more on the security page.

That depends on the number of conversations, channels, integrations and opening hours. We bill AI based on usage. After a short call you get a tailored proposal, without surprises.

No. We start with a pilot without a long commitment. You can then scale up or down based on what you need.

Yes. We work with starting entrepreneurs and small businesses as well as larger organisations. We start small, with one process, to show what it delivers.

Via the contact form on this site, or email info@dhcoffshore.com. You will get an answer from a human within one working day.

We only process what is needed, with encrypted connections, access by role and two-factor authentication on important systems. We use the European GDPR as our standard and put agreements in a data processing agreement.

No, not without your explicit permission. The AI only has access to the knowledge and systems you have approved.